Careers

Director of Outpatient Psychotherapy

  • Job Title: Director of Outpatient Psychotherapy
  • Direct Supervisor: Chief Clinical Officer
  • Location: Minneapolis, MN

Lorenz Clinic seeks a licensed psychologist to serve as Director of Outpatient Psychotherapy for a multi-site, multi-service psychology system.  The Director of Outpatient Psychotherapy plans, develops, manages, and oversees the administration and growth of the clinic’s outpatient psychotherapy service line.  They join the directors of other service lines (e.g., medication management, children’s intensives, etc.) in reporting to the Chief Clinical Officer.  The position is full-time and will be housed at one of our south metro locations.  A doctoral degree in psychology is required.

Position Overview

Under general direction, the Director of Outpatient Psychotherapy (“Director” or “Director of Outpatient”) plans, develops, manages, and oversees the administration and growth of the clinic’s outpatient psychotherapy service line, one of many service lines within the overall clinic system.  Through subordinate professional-level and supervisory-level staff, the Director establishes, maintains, and enforces acceptable professional and ethical standards of the facility’s outpatient psychotherapists according to the Leadership Team’s strategic and clinical vision.  The Director serves in a consultative role to the system’s outpatient psychotherapists and management regarding both clinical and organizational development.  They participate in strategic planning and committee activities.  The Director also monitors outpatient program and provider activity and manages for clinical effectiveness, productivity, provider experience, compliance, profitability, program utilization and reach.

The Director of Outpatient assists the Chief Clinical Officer (CCO) in ensuring the facility meets all related local, state, federal and accrediting-body rules and regulations.  The Director assists the CCO in coordinating and directing outpatient care in the facility according to adopted policies/procedures, state and federal regulations, and accepted accreditation standards.  The Director also serves as the primary liaison between the Executive Leadership level and outpatient team.

Distinguishing Features

The Director is distinguished from the lower level of Outpatient Program Managers in that the latter does not have responsibility for program planning, development and evaluation, program reporting and statistics, and program outcome monitoring at the service line level.  The Director is further distinguished from the CCO in that the latter has primary management responsibility of all clinic operations across all service lines.

Ideal Candidates

In addition to the qualifications, knowledge, and skills listed below, ideal candidates for this position will also exemplify the following essential attributes for success:

  • A psychologist with uncommon clinical acumen and broad professional competencies.
  • Someone experienced in the design, implementation, and management of large, complex mental healthcare programs and/or clinics and who is able to oversee and direct the resources, personnel, and activities of a multidisciplinary outpatient team.
  • A supportive manager capable of instructing, focusing, and guiding others in accomplishing performance and work objectives.
  • A competent decision maker capable of solving problems and taking appropriate action that is consistent with professional and managerial best practices.
  • Someone who possesses an air of confidence and creates a good first impression of the clinic by commanding attention and earning the trust and respect of others.

Knowledge & Skills

The most suitable candidates will possess the following knowledge and competencies:

  • Managerial principles and practices including work planning, employee supervision, and resource allocation
  • Principles and practices for maintaining and expanding funding sources while adhering to payer administrative requirements
  • Principles and practices of program planning and evaluation
  • Practices and techniques of programmatic analysis and reporting
  • Psychological diagnostic methods and terminology
  • Cultural and ecosystemic factors affecting mental health
  • Clinical standards of practice and licensure requirements
  • Principles and practices of direct client service delivery
  • Knowledge of current theories, principles, and practices for providing psychological services to clients
  • Applicable federal, state, and local laws, rules, and regulations
  • Office administrative practices and procedures including records management and the operation of standard office equipment
  • Computer applications related to the work including the Clinic’s Electronic Health Record

Job Duties

  1. Philosophy
  • Supports the facility’s ideology, mission, goals and objectives
  • Establishes, maintains, and ensures clinic-wide adherence to adopted policies and procedures
  • Follows the facility’s standards for ethical business conduct
  • Conducts self as a positive role model and team member
  • Recognizes patients’ rights and responsibilities and supports them in performance of job duties
  • Respects patients’ rights to privacy, dignity, and confidentiality
  • Participates in facility committees, meetings, in services, and activities as assigned
  1. General
  • Ensures the establishment, maintenance, continuing improvement, and enforcement of acceptable professional and ethical standards and performance of the clinical staff and other department personnel
  • Reports to the Chief Clinical Officer regarding the quality and efficiency of medical care provided.
  • Oversees all clinical aspects of day-to-day outpatient psychotherapy operations
  • Maintains open line of communication with Chief Clinical Officer
  • Supports administrative decisions and activities affecting patient care
  • Establishes, interprets, maintains and provides guidance on facility clinical policies to enhance patient care
  • In cooperation with CCO, ensures adherence to federal and state rules and regulations as well as applicable accrediting-body standards
  • Assists CCO in designing and implementing plan for facility licensing (Rule 29)
  • Other duties as assigned
  1. Clinical Staff
  • Serves as a liaison between the outpatient psychotherapists and CCO
  • Serves as a liaison between the outpatient psychotherapists and the administrative staff
  • Serves as a resident expert in applicable rules, laws, and professional standards related to patient care
  • Investigates breaches of quality patient care or ethical conduct by outpatient staff members and makes appropriate recommendations to clinic administrators
  • Enforces clinical policies and procedures, rules and regulations, and other facility policies and procedures within the outpatient department
  • Implements sanctions where indicated, including all instances in which corrective action been requested against am outpatient practitioner regarding his or her compliance with procedural safeguards
  • Reviews performance of outpatient clinical staff members
  • Establishes, maintains, and enforces outpatient policies related to releases of patient information and responding to requests for records
  • Establishes, maintains, and enforces policies related to responding to outpatient crises and making mandated patient safety reports
  • Provides and documents consultation to clinical staff and supervisors as requested
  • Carries outpatient psychotherapy case load as assigned
  • Ensures outpatient staff are accountable for meeting productivity requirements
  • Serves as the outpatient team’s primary resource regarding the electronic health record
  1. Patient Care
  • Ensures that the quality of outpatient care provided by all clinicians at facility is in accordance with the established policies and procedures as well as best professional practices
  • Assists facility staff in identifying and solving patient-care problems
  • Assists clinical staff to ensure continuity of patient care through coordination of providers
  1. Communication
  • Communicates effectively and professionally with patients, visitors, clinicians, and co-workers
  • Interacts with others in a positive, respectful, and considerate manner
  • Helps to cultivate a positive reputation for the clinic in the community
  • In cases where instances of problematic employee conduct need to be addressed, the Director issues verbal and written correctives that are specific, timely, and clearly tied to observable behaviors
  1. Financial Practices
  • Uses facility resources appropriately and avoids wasteful practices
  • Promotes cost containment and efficient use of facility resources
  • Makes recommendations for potential cost-effective improvements
  • Assists in educating clinical staff about cost-containment issues
  • Responds to clinically-related questions about adjustments to patient accounts
  1. Compliance Program
  • Contributes to the progress and development of the organization’s adopted compliance program
  • Performs according to established compliance policies and procedures
  • Ensures a regular peer review of patient files is conducted and provides summary to clinic leadership
  1. Quality -Improvement Program
  • Contributes to the progress and development of the organization’s adopted Quality Improvement Program
  • Performs according to established quality improvement policies and procedures
  • Monitors outpatient clinical staff participation in quality improvement activities
  • Assists with the credentialing and recredentialing process of the quality improvement committee
  • Develops and/or participates in quality improvement studies as needed to assess clinical care/staff and adherence to managed care contracts
  1. Safety/Risk – Management Program
  • Adheres to safety policies and procedures in performing job duties and responsibilities
  • Works with the safety officer to resolve observed or suspected safety violations, hazards, and policy/procedure noncompliance
  • Responds to emergency situations with competence and composure
  • Supports risk management and participates in programs concerning patient and employee safety
  • Promptly and decisively responds to instances wherein clinical staff behavior contributes to risk
  1. Professional Competence
  • Participates in continuing education and other learning experiences as requested by CCO and/or Executive Leadership Team
  • Participates in facility teaching programs for employees and clinical staff on topics of special interest/pertinent to the clinical aspects of outpatient mental health
  • Maintains high level of professionalism and activity within the larger profession
  • Brings voice of ethical decision-making to all work
  • Welcomes suggestions and recommendations
  • Provides facility with updated credentialing information when needed
  • Serves as the main content, process, and policy authority related to the clinical portions of the Electronic Health Record; trains all clinical staff and ensures their compliance in same

 Qualifications

  • Either two years’ experience serving in a Directorship or similar role OR four years’ post-licensure experience providing clinical supervision
  • Proven track record of directing programs and/or managing clinicians for effectiveness, productivity, and high ethical standards
  • Cooperative work attitude toward management facility staff, patients, visitors, and clinicians
  • Ability to promote favorable facility image with clinicians, patients, insurance companies, referral sources, and general public
  • Ability to lead clinical staff in making ethically- and clinically- appropriate decisions and solve problems

Requirements

  • Qualified clinical staff member with a doctoral degree in psychology from an APA-accredited institution
  • Full, unrestricted license to practice as a Psychologist in Minnesota
  • Evidence of leadership qualities
  • Strong ethical and moral character references
  • Language skills adequate for high-level written, interpersonal, and telephone communication in American English
  • Computer literacy
  • Ability to work full-time
  • Competent in psychological consultation and supervision
  • Possesses a National Provider Identifier (NPI) prior to first day of employment
  • Approval for Medicare participation within 180 days of hire

 Job Quality Requirements

  • Accuracy
  • Attention to detail
  • Timeliness
  • Organization
  • Low supervision needed to accomplish tasks

 Dependability

  • Attendance
  • Punctuality
  • Ability to meet deadlines

 Physical/Mental Requirements

  • Ability to walk/stand/sit for long periods
  • Capability for occasional overhead and low reaching
  • Visual and auditory acuity for timely response and patient care assessment activities
  • Ability to move quickly in response to patient needs
  • Ability to frequently make judgements on/respond to problems
  • Ability to occasionally make judgements on/respond to disasters/emergencies, actual events, or drills

 Working Conditions

  • Well-lit and ventilated, with hazardous and non-hazardous equipment
  • Category 1: may involve occupational exposure to blood and other potentially infectious body fluids and materials

 Contacts

  • Patients
  • Patients’ family, significant others, or other designees
  • Clinical staff members
  • Facility personnel
  • Administration
  • Governing body

Benefits

Full-time employees are eligible for paid time off, paid holidays, access to employer-sponsored group medical and dental insurance, 401(k) with employer match, short-term disability insurance, long-term disability insurance, life insurance, and a generous continuing education allowance. The hiring range for this full-time, exempt, salaried position is competitive and dependent on program fit, qualifications, experience, and credentials.

To Apply

To apply for this position, email your CV and a cover letter to Chad Lorenz, CEO and Interim Chief Clinical Officer, at
employment@lorenzclinic.com. In addition to your strengths, cover letters should broadly outline your professional goals, commitment to the common good, and a brief narrative of your experience providing clinical supervision.  More information about the clinic can be found at www.lorenzclinic.com

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