First Appointments

Dependent on the type of appointment, there are varying requirements before attending the first appointment with a Lorenz clinician. See below for information about preparing for your first visit.

Preparing for the First Appointment

Below is a list of requirements and items that will have clients ready to take full advantage of their time with a clinician. Clients should review the requirements for their appointments.

While all appointments have similar requirements, each service has some specifics directly related to that service. The requirements different between psychotherapy and psychiatry. Please review the All Appointments section before proceeding to the specific service section.

PDF downloads are available for each appointment type with the steps provided.

Therapy session

All Appointments: In Clinic or Telehealth

  • Check in online via your patient portal up to 7 days before your scheduled appointment to:
    • Sign required consent forms
    • Complete the health history questionnaires
    • Verify your information is correct (phone number, address, insurance, etc.)
    • Copays are due at time of service. We accept cash, check, or all major credit cards (​​Amex, Visa, MasterCard, or Discover).
      • If you are not using your insurance, payment is also due at the time of service.
  • Share your records so your provider is prepared to meet your needs. Primary care, previous prescribers, and any other pertinent information regarding the care you are seeking with our clinic.
    • Records can be faxed to our clinic a 952-361-5511
    • Records can be sent as an attachment via the patient portal
    • Bring them to your 1st appointment

 

Psychotherapy Appointments: In Clinic

  • Minors 14 and under are not required to attend the first appointment with their legal guardian(s)
  • If there is someone or agency you would like your provider to connect with, please visit our website at lorenzclinic.com/resources to complete a Release of Patient Health Information.
  • Please arrive at least 15 minutes prior to your scheduled appointment time and check in at the front desk. If no one is at the front desk, please have a seat and your provider will be right with you.
  • If you have any questions, please contact us at 952-443-4600, Option 1 to speak to a clinic assistant.

Psychotherapy: Telehealth

  • All minors must attend the 1st appointment with their legal guardian via Zoom on a device that has audio and visual capabilities
  • If there is someone or agency you would like your provider to connect with, please visit our website at lorenzclinic.com/resources to complete a Release of Patient Health Information.
  • Please log into Zoom at least 15 minutes prior to your scheduled appointment time
  • If you have any questions, please contact us at 952-443-4600, Option 1 to speak to a clinic assistant.

Psychiatry: In Clinic

  • All minors (<18 years old) must attend the first appointment with their legal guardians
  • If there is someone or an agency you would like your provider to connect with, please visit our website at lorenzclinic.com/resources to complete a Release of Patient Health Information.
  • Bring your insurance card and photo ID
  • Please arrive at least 30 minutes prior to your scheduled appointment time and check in at the front desk. If no one is at the front desk, please have a seat and the nurse will be right with you.
  • If you have any questions, please contact us at 952-443-4600, Option 3 to speak to a nurse

Psychiatry: Telehealth

  • All minors must attend the first appointment with their legal guardian via Zoom on a device that has audio and visual capabilities.
  • You must be in the state of Minnesota for your telehealth appointment
  • If there is someone or an agency you would like your provider to connect with, please visit our website at lorenzclinic.com/resources to complete a Release of Patient Health Information.
  • The nurse will be calling you at least 30 minutes prior to your scheduled appointment time.
  • If you have any questions, please contact us at 952-443-4600, Option 3 to speak to a nurse
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