Clinic Assistant

  • Job Title: Clinic Assistant
  • Direct Supervisor: Administrative Services Manager (ASM)

Key Responsibilities The Clinic Assistant will provide support in the following areas: 

 Leadership & Development 

  • Collaboratively working with ASM to carry out development and strategic goals
  • Providing insight to ASM regarding process improvement
  • Serve as cultural leader within the clinic space
  • In all actions, embodying and modeling spirit of social justice and collegiality
  • Tasks as assigned in opening new clinic space (assisting in carrying out marketing plan, delivery coordination, etc.)


  • Preparing new patient paperwork
  • Organizing clipboards for new patients
  • Organizing patient paperwork (e.g., copying, faxing, filing, etc.)
  • Keeping form and supply inventory and communicating needs to purchasing
  • Making general site repairs (e.g., changing light bulbs, etc.)
  • Tidying the clinic regularly (e.g., trash, dishes, etc.)
  • Monitoring vendor services (e.g., water levels, shred box, etc.)
  • Retrieving mail & distributing appropriately
  • Taking credit card payments and other payments
  • Providing a neat, professional first-impression to all clinic visitors

Patient Coordination

  • Answering general and new patient calls
  • Scheduling new and existing patients
  • Maintaining clinic schedules as requested
  • Patient check-in
  • Handling of sensitive and confidential information
  • Collections calls to delinquent accounts
  • Offering clients refreshments
  • Scoring and filing outcomes measures with Department of Health 

Staff Support 

  • Triage clinical staff questions related to policies and procedures
  • Issue keys to new hires as directed
  • Help train incoming employees re: administrative procedure
  • Navigation of computer based scheduling system
  • Other duties as assigned by the ASM or Operations Manager 


  • High School Diploma or GED
  • Bachelor’s Degree in Psychology, Social Work, Accounting, Finance, Leadership, or similar field (strongly preferred)
  • Clean criminal background as required by law


  • Overt commitment to social justice
  • Excellent written and verbal communication skills
  • Self-motivated and self-starting work style
  • Ability to initiate and maintain self-organizational systems to ensure job tasks are completed as expected (e.g., calendar of tasks/responsibilities, etc.)
  • Perfect interpersonal boundaries
  • Trustworthiness in handling sensitive information (with special preference given to candidates with HIPAA compliance knowledge and training)
  • Proficiency with Microsoft Office applications
  • Reliable transportation with the ability to travel to any of our clinic locations
  • Reliable and dependable attendance
  • Schedule flexibility as needed
  • Ability to sit for long periods of time
  • Ability to operate computer software for 90% of the job


  • Medical, Dental, and Vision plans available at 30 hours per week
  • Receive short-term disability, long-term disability, accidental death, and life insurances at no employee cost
  • Student Loan repayment options
  • Paid time off and paid holidays
  • Career advancement opportunities – we are committed to contributing to the success of our team, and pride ourselves on advancing the careers of our current staff whenever possible 

To apply

To apply for this position, email your resume to